867 South Atlantic Avenue, Ormond Beach, FL  32176 (386) 677-8111 A Unique Vacation Experience!   Director Update and Status Report November 4, 2009     Facilities         Reserve Projects for 2009: Status and Target Date   Building Paint & Concrete Repairs ........................................................................ COMPLETE Carpet - Recreation Room & Business Office ....................................................... COMPLETE Unit Safes - 3rd & 4th floors ................................................................................. COMPLETE Resort Washer - if necessary ................................................................................. COMPLETE Guest Washers - if necessary  ................................................................................ COMPLETE Unit Sliding Glass Doors  ....................................................................................... COMPLETE Pool Furniture - as needed .................................................................................... NOV 2009 Renovations - Pocket & Closet Doors .................................................................. NOV 2009 Air Conditioning - 46 units .................................................................................... NOV 2009 Unit Carpet - 3rd floor .......................................................................................... NOV 2009 Renovations - Cabinets & Counter Tops ............................................................... NOV 2009 Unit Mattresses - as needed ................................................................................. NOV 2009 Unit Refrigerators - 12 units .................................................................................. NOV 2009 Unit Microwave Ovens - 10 units ......................................................................... NOV 2009 Unit Ranges - 10 units .......................................................................................... NOV 2009 Resort Dryer - if necessary .................................................................................... NOV 2009 Building Roof Repairs - as needed ........................................................................ NOV 2009 Drapes & Sheers - as needed ............................................................................... DEC 2009     RENOVATIONS - KITCHEN CABINETS - A 2008 PROJECT We have installed the final 2 cabinets since the last report. Therefore we have now installed all 5 cabinets from last year. This project is complete.               COMPLETE UNIT SLIDING GLASS DOORS It appears Apple Glass has gone out of business and will not be installing anymore doors this year. The last two doors will be added to next year’s list and will be installed by a new contractor. This project is complete.         COMPLETE POOL AND PATIO FURNITURE The plan is to replace pool & patio furniture on an as needed basis. Since the last report we have re-strapped 14 lounge chairs, 2 pool deck chairs and ordered 6 new umbrellas. So far this year we have purchased 36 new pool deck chairs, 36 new lounges, 12 new umbrellas and 8 tables. We have also re-strapped 37 chairs and lounges and replaced 30 umbrella frames. In addition over the last two years, we have replaced the balcony tables and chairs in all units.        NOV 2009 RENOVATIONS-POCKET DOORS The plan is to replace the pocket door between the vanity and the bathroom in all two bedroom units with a regular swinging door. Since the last report, we have installed the new door in 4 more units. So far 32 units are complete and we have only 2 units to go.  NOV 2009 AIR CONDITIONING The plan is to replace air conditioners on an as needed basis. Since the last report, we have not had to replace any of our air conditioners. So far this year, we have replaced a total of 12 air conditioners. NOV 2009 UNIT CARPET-3rd FLOOR Since the last report we have installed new carpet in 17 more units. So far 26 units are complete leaving 4 units to go. The plan is to complete the remaining units as they become available. NOV 2009 RENOVATIONS-CABINETS & COUNTER TOPS Since the last report we have ordered 4 new cabinets. When they arrive we will have a total of 5 cabinets, 1 vanity and 1 backsplash waiting to be installed. So far we have installed 3 cabinets and the backsplash in two units.                NOV 2009   TELEVISIONS & DVD’S We have purchased 3 new DVD players since the last report. So far this year we have replaced 5 televisions and 11 DVD players.            NOV 2009 UNIT STOVES, MICROWAVES, REFRIGERATORS ANDMATTRESSES Since the last report we have purchased 4 stoves, 6 mattresses, 3 refrigerators and 2 microwaves. So far this year we have purchased 4 stoves, 30 mattresses, 6 refrigerators and 6 microwaves.   NOV 2009   UNIT DRAPES & MIRRORS During maintenance weeks the drapes and mirrors in all units will be inspected, inventoried and scheduled for repairs or replacement as needed. We expect that the mirrors will be repaired or replaced this month. The new drapes will be installed as soon as they can be delivered. DEC 2009 Operations   TURTLE SEASON STARTS The “Turtle Season” officially ended on November 1st and our exterior building, parking lot and pool deck lights will be turned back on A.S.A.P   CLEANING THE SWIMMING POOL Our swimming pool was closed down for 4 days during week 40 for cleaning and repairs. During that time arrangements were made with a nearby resort for our owners and guests to use the pool. We are very pleased to report the cleaning process was very effective. Four days of scrubbing the pool bottom and sides with the assistance of the right chemicals has the pool looking like new! While the pool was closed other necessary repairs were completed as well. The best news of all is that the successful cleaning project saved us more than $20,000 and a much longer pool closure that would have been required if we had to completely redo the pool interior. Three cheers for our maintenance staff.       Other Achievements   ●         Suntan lotion back on sale at the front desk by popular demand. ●         Testing two new methods to keep birds off our balconies. ●         Customer service training continues for all resort staff. ●         Installed hand sanitizers in common areas for health reasons. ●         Cleaned the carpet in 40 units since the last report. ●         Replaced rusted speakers on the pool deck. ●         Some 1st floor patios to be resealed by contractor. ●         Modifying pool deck umbrella stands to make them sturdier. ●         Steam cleaning all sofas and chairs during maintenance weeks. ●         Testing new routers to improve our WIFI service. ●         Replaced 5 sofa cushions and repaired one torn seam. ●         Replacing the foam in the sofa cushions in 12 two bedroom units. ●         Repaired broken mirror in 1 two bedroom unit. ●         Ordered new glass for business office door. ●         Recreation room roof work has begun. ●         Barnacle’s latest remodeling project has begun. ●         New sofa scoring well on survey so far.       Personnel Please welcome Steven Delong to the maintenance department.     Business Office The Ocean East Tidings, Annual Meeting proxy cards and the fall specials resale flyer were mailed on schedule, 30 days before the annual meeting.   The Ocean East web site has been updated since the last meeting with the following information:                         The Autumn Issue of the Tidings Which Includes                                                 The Annual Meeting Notice                                                 Director Candidate Profiles                                                 The 2010 Proposed Budget                         Annual Meeting Online Voting Link                         Budget Overview & Explanation of Budget Line Items                         Five Year Reserve Plan for 2010-2014                         Fall Resale Specials                         Rental Rate Schedule For 2010   The business office is very busy this time of year preparing for the annual meeting scheduled for November 14, 2009. The preparation work includes:                           Posting the Annual Meeting Notice                         Tally Proxy Votes Received by Mail and Online                         Prepare the Complete List of Owners Eligible to Vote                         Prepare Owner Registration Sheets for the Meeting                         Prepare in Person Ballots & Meeting Handouts                         Survey Local Resorts for Their 2010 Maintenance Fees                         Prepare Bar Graphs to Compare Area Maintenance Fees                         Audit Proxy Vote Tally to Ensure Accuracy                         Prepare Chart of Real Estate Tax Rates by Unit Type                                 and Season Program Computer System to Record Proxy Voting Program Computer System for Real Estate Tax Bills   The 2009 real estate tax invoices will be mailed to all owners in early November. Everyone should understand that the bills will be higher this year because we will not have the benefit of the unusual refund received from Volusia County last year.       If you have any questions, please feel free to send us email or give us a call.     (386) 677-8111 staff@oceaneast.com